Privacy Policy

Effective date: June 17, 2025

This Privacy Policy explains how SontixPay ("we", "our", "us") collects, uses, and protects your personal data when you use our services, website, and platform.

1. Information We Collect

We collect the following types of data:

• Personal data: name, email address, and contact information you submit via forms
• Payment data: payment amounts, currency, transfer destinations (handled securely via providers like Stripe or Revolut)
• Usage data: browser type, IP address, device type, and interactions (collected via analytics tools)

2. How We Use Your Information

Your data is used to:

• Process and deliver your transfers
• Communicate with you about your transaction
• Improve our services and user experience
• Comply with legal obligations (e.g. anti-money laundering regulations)

3. Legal Basis for Processing (GDPR)

We process your data based on:

• Your consent (e.g. when submitting a form)
• Performance of a contract (when using our transfer service)
• Compliance with legal obligations
• Legitimate interests (e.g. analytics and fraud prevention)

4. Data Sharing

We do not sell your data. We only share it with:

• Trusted payment processors (e.g. Stripe, Supabase, Revolut)
• Legal authorities, when required by law
• Email and analytics service providers (e.g. Formspree, Netlify Forms, Vercel if used)

5. Data Retention

We retain your data as long as necessary to fulfill our services and comply with legal requirements. You may request deletion at any time.

6. Your Rights (EU / GDPR)

As a user, you have the right to:

• Access your data
• Correct or delete your data
• Withdraw consent at any time
• Request data portability
• File a complaint with a data protection authority

7. Cookies & Analytics

We may use cookies and analytics tools (e.g. Google Analytics) to track non-identifiable usage data and improve the site. You can disable cookies in your browser settings.

8. Security

We use industry-standard measures to secure your personal data, including SSL encryption, secure APIs, and restricted access.

9. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

10. Contact

If you have any questions or concerns about this policy, please contact us at hello@sontixpay.com.

Thank you for trusting SontixPay to handle your information responsibly.